At Hotbearshoes, we recognize that circumstances can shift and your preferences may evolve — that’s why we’ve put in place a 24-hour order cancellation policy. Simply put, if you request to cancel your order within 24 hours of purchase, you’ll be eligible for a full refund of your total payment.
How to cancel your order
To initiate an order cancellation, please send a formal request to our dedicated email address: hotbearshoes@outlook.com. Our team will review and process your request promptly.
Exceptions to the cancellation policy
Please note that we cannot accommodate cancellation requests once your order has been dispatched. Once your package has departed our warehouse, we regret that we cannot undo the shipping process.
